Sweepstakes casino

How to quit Roobet

Crypto-based casino popular on streaming platforms; unregulated in the U.S. This page walks through how to close your account, enroll in self-exclusion, and find gambling-recovery support that fits your insurance.

1. Close your Roobet account

Support channel: Live chat in the app. support@roobet.com to be excluded; cs@roobet.com to delete the account. They are different addresses.

1. 1Open account settings and go to the Responsible Gaming tab.
2. 2Step 1 applies a 24-hour cooldown. Pick casino, sportsbook, or both. During it you cannot wager, but Roobet says you can still log in to claim rewards. Do not.
3. 3Nothing happens automatically when the cooldown ends. You have to come back, re-enter your password, and choose step 2. Set a reminder for the exact hour before you start.
4. 4Choose the whole platform, not one section, and a length of 1 year or permanent. The menu also offers 1 day, 3 days, 1 week, 2 weeks and 1 to 9 months; those are timeouts with a different label.
5. 5To delete the account rather than exclude, email cs@roobet.com from your account address with the subject "Account Deletion".
6. 6Support replies within 24 to 48 hours and starts a 48-hour cooldown. A follow-up email arrives within 24 hours after that, and you have 24 hours to answer it. Four touchpoints over about three days; miss one and you start over.
7. 7Withdraw any crypto balance before you start. Nothing is returned automatically.

Note. Checked 2026-10-05 against Roobet's help center (updated 2026-07-23) and its responsible gambling policy. Neither says support will exclude you immediately on request, and an earlier version of this page said they would; ask live chat anyway, but plan on the two-step process. Once set, Roobet says the exclusion is irreversible and cannot be undone by its team.

2. Enroll in your state's self-exclusion registry

Closing your Roobet account does not stop you from signing up elsewhere. State self-exclusion binds every operator licensed in your state, typically for a minimum of one year. It's the step that actually keeps the door locked.

3. Block the app on your phone

Deletion is not enough. Apps can be reinstalled in seconds. Gamban, BetBlocker, and phone-level restrictions (iOS Screen Time, Android Family Link) all make reinstalling much harder. Hand the passcode to someone you trust, not yourself.

What Roobet will do to pull you back

Closed accounts are a marketing problem for operators. Expect outreach. Being ready for it matters.

• →Crypto deposits clear in minutes and skip the bank checks that slow a debit card down, so there is no friction to buy you time.
• →Heavy streamer and Twitch promotion keeps the brand in front of you even when the app is gone from your phone.
• →Your state self-exclusion registry does not reach Roobet. It is run by Raw Entertainment B.V. under a Curaçao license, not a U.S. state license, so signing that register leaves this account untouched.

Get recovery support

Closing one platform is the start, not the solution. Gambling disorder is a behavioral addiction recognized in the DSM-5, and it responds to real treatment: CBT, peer support, medication management in some cases, and community.